Agencies and tech companies do not have to choose between building and buying AI. The smartest approach is to partner first, prove demand, then build selectively.
The white-label AI market is projected to reach $42.7 billion by 2030, and 73% of businesses already use white-label solutions in some form. If you run an agency or tech company, the question is not whether to offer AI to your clients — it is how. Build it yourself? Buy a platform and rebrand it? Or partner with a specialist who builds it for you?
The answer depends on where you are today, what your clients need, and how much you want to invest. This guide breaks down all three options honestly so you can make the right call.
Option 1: Buy — Resell an Existing Platform
Best for: Agencies that want to test the market quickly with minimal investment.
The fastest path to offering AI. You sign up for a white-label AI platform, add your branding, and start selling to clients within days.
What you get:
- Time to market: days to weeks
- Setup cost: €0 to €500 (platform subscription fees)
- Monthly cost: €100 to €400 per client (platform fees)
- Typical client pricing: €500 to €2,000 per month
The upside: Speed. You can have a branded AI chatbot or automation tool ready for client demos this week. No development team needed. Updates and maintenance handled by the platform.
The downside: Everyone else can do the same thing. If you are reselling the same platform as your competitors, your only differentiator is price and service. Customization is limited to what the platform allows — usually logo, colors, and basic configuration. And if your client discovers the underlying platform, you lose the magic.
When this makes sense: You want to validate that your clients will pay for AI before investing heavily. Think of it as a market test, not a long-term strategy.
Option 2: Build — Develop Your Own AI Platform
Best for: Tech companies with proven AI demand and the resources to invest long-term.
Building your own AI platform gives you complete control. You own the technology, the data, and the competitive advantage.
What you get:
- Time to market: 6 to 12 months
- Development cost: €50,000 to €200,000+ (depending on scope)
- Ongoing cost: €2,000 to €10,000 per month (infrastructure, maintenance, improvements)
- Complete ownership and differentiation
The upside: Nobody else has what you have. You can build exactly what your clients need, integrate deeply with their systems, and create genuine competitive moats. Long-term unit economics are better because you are not paying per-client platform fees.
The downside: It is expensive, slow, and risky if you have not validated demand. Building an AI platform requires specialized talent — AI engineers, ML ops, infrastructure expertise. If you build the wrong thing, you have spent six figures learning what your clients did not want.
When this makes sense: You have already proven demand (through reselling or partnerships), you have a clear vision for what makes your AI different, and you can invest €100,000+ over 12 months.
Option 3: Partner — Work With a Specialist
Best for: Agencies and tech companies that want custom AI solutions without building a development team.
Partnering with an AI development firm gives you the customization of building with the speed of buying. The partner builds the technology; you own the client relationship.
What you get:
- Time to market: 4 to 8 weeks for the first client solution
- Setup cost: €5,000 to €30,000 per client project (depending on complexity)
- Ongoing cost: €300 to €1,500 per month (hosting, maintenance, improvements)
- Custom solutions tailored to each client’s needs
The upside: Every solution is built for the specific client and use case. You offer something genuinely different from agencies reselling generic platforms. The partner handles the technical complexity — you focus on client relationships, strategy, and growth. And you build real expertise over time without the overhead of an in-house AI team.
The downside: Higher per-project cost than reselling a platform. You depend on the partner for technical delivery (choose carefully). Less control than building everything yourself.
When this makes sense: You want to offer AI as a premium service, not a commodity. Your clients have specific needs that generic platforms cannot meet. You want to grow your AI offering without hiring a development team.
The Smart Sequence: Partner First, Build Later
The most successful agencies we work with follow this path:
Phase 1: Partner (Months 1-6)
Start by partnering with an AI development firm for your first 3 to 5 client projects. You learn what clients actually want, what works, and what the real economics look like. Investment: €15,000 to €50,000 across initial projects.
Phase 2: Systematize (Months 6-12)
Based on what you have learned, identify patterns. Which use cases come up repeatedly? What do all your clients need? Work with your partner to build reusable components and templates that make each new project faster and cheaper.
Phase 3: Decide (Month 12+)
Now you have data. You know your market, your margins, and your clients. From here you can:
- Continue partnering if the economics work and you want to stay focused on client relationships
- Build selectively — develop your own platform for the most common use cases while partnering for complex custom work
- Go hybrid — own the core platform, partner for specialized capabilities
This sequence works because it eliminates the biggest risk: building something nobody wants. Every step is validated by real client revenue before you invest further.
What to Look for in a Partner
If you go the partner route, choose carefully. The wrong partner creates more problems than building in-house.
Non-negotiables:
- True white-label. Your brand, your domain, your client relationship. The partner should be invisible.
- Custom development, not just configuration. You want solutions built for your clients, not a generic platform with your logo.
- Transparent pricing. No hidden fees, no per-seat surprises, no costs that scale unpredictably.
- Technical ownership. You should own (or have full access to) the code and data. No vendor lock-in.
- Ongoing support. AI systems need maintenance, updates, and improvements. Your partner should be there for the long term.
Red flags:
- They push a one-size-fits-all platform instead of understanding your clients
- Pricing is opaque or changes after you commit
- They want to co-brand or have direct access to your clients
- No clear handover or documentation process
The Economics: A Real Example
Here is what a typical agency AI offering looks like with a partner model:
Your cost per client project:
- Initial build: €5,000 to €15,000 (one-time)
- Monthly operations: €300 to €800
What you charge your client:
- Setup fee: €8,000 to €25,000
- Monthly retainer: €1,000 to €3,000
Your margin: 40-60% on setup, 50-75% on monthly retainers. With 5 to 10 active AI clients, you are looking at €5,000 to €20,000 in monthly recurring revenue with strong margins.
The numbers get better over time as you build reusable components and your partner relationship becomes more efficient.
Key Takeaways
- Do not build first. Validate demand through partnerships before investing in your own platform.
- Reselling platforms is a market test, not a strategy. Use it to prove clients will pay, then move to something more differentiated.
- Partnering gives you the best of both worlds. Custom solutions, your brand, no development team needed.
- Follow the sequence: Partner → Systematize → Decide. Each step is funded by real client revenue.
- Choose your partner carefully. True white-label, custom development, transparent pricing, and no vendor lock-in.